Guidelines
| S.No. | Title | Date | File |
|---|---|---|---|
| 1 | Recommendation to Change the SGRA for the Service "Resolution of Complaints on disputed electricity bills" | 24/04/2024 | |
| 2 | Instruction of FGRAs and SGRAs | 15/03/2024 | |
| 3 | Auto Appeal System (AAS) Manual | 07/03/2024 | |
| 4 | Instruction for Guidances of Designated Officer | 19/06/2023 |