Guidelines
| Title | Date | View / Download |
|---|---|---|
| Instruction of FGRAs and SGRAs | 15/03/2024 |
Accessible Version :
View(423 KB)
|
| Instruction for Guidances of Designated Officer | 19/06/2023 |
Accessible Version :
View(938 KB)
|
| Recommendation to Change the SGRA for the Service "Resolution of Complaints on disputed electricity bills" | 24/04/2024 |
Accessible Version :
View(732 KB)
|
| Auto Appeal System (AAS) Manual | 07/03/2024 |
Accessible Version :
View(3463 KB)
|